IT-support engineer

Eindhoven
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HQ Pack B.V.

Job Category

BPM & IT

Salary

2500-3000

Education

MBO

Hours

32-40 hours

Job Requirements

  • 1 to 3 years of experience in a similar job.
  • Education at MBO+ level, with a degree in ICT or system administration.
  • Good knowledge of IT, hardware, and systems like Office, Windows AD, and SharePoint.
  • Can speak and write in both Dutch and English.
  • Willing to do regular computer-based tasks.
  • Comfortable with physical work, like setting up hardware.

Soft Skills

  • Able to take initiative and solve problems.
  • Focused on results and delivering high-quality work.
  • Decisive and stays calm under pressure.
  • Works well in a team and is honest and trustworthy.
  • Good at planning and staying organized.

Job description

As an IT Support Officer, you will make sure our digital systems work perfectly so our teams can do their jobs without problems. You will help build a strong team culture by working together and finding new ways to improve our IT systems.

What you will do:

  • Work with external IT support to keep our systems and networks running smoothly.
  • Be the first person users contact for IT issues—fix them quickly or escalate if needed.
  • Set up, connect, and manage hardware for our team, making sure everything works well with the network.
  • Help use software effectively and explore new tools and technologies to improve our systems.
  • Understand user needs and turn their feedback into practical IT solutions.
  • Handle urgent problems to keep operations running without interruptions.
  • Find ways to improve our processes and suggest better solutions.

If you love IT, enjoy solving technical challenges, and work well in a fast-paced environment, we’d love to hear from you! Apply now to join our exciting journey.

Your team

You will join a small team that works to keep our IT systems running smoothly and supports users in the organization. You will work closely with your team and outside partners to make sure our IT systems are efficient and effective. Together, we aim to improve and support each other through teamwork.

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Your benefits

Working at HQ Pack means being part of a strongly growing worldwide operating organization called HQ Group. Despite its strong international character and over 800 colleagues in the Netherlands, the organization is characterized by its informal character and short communication lines. Within our organization, you will get the opportunity to further develop yourself both personally and professionally. We attach great value to a collegial and pleasant working atmosphere. Naturally, we will provide you with the resources you need to perform this job well. We have our own employment conditions package and offer, collective pension, Bicycle plan, travel allowance and the possibility for 5 extra days off.

About HQ Group

HQ Group belongs to the worldwide top in the field of High-Tech packaging and tooling. We develop, clean, produce and manage the logistic flow of packaging for high-quality industrial products. Very fragile, valuable parts get the protection they need during transport all over the world. Our strength lies in the total solution. We do not only develop client-specific packaging materials, but take care of the entire process.


20220602 HQ Pack 021

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