Job Category
Engineering
Salary
€3.000,- to €4.000,-
Education
MBO
Hours
32-40 hours
Job Requirements
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At least MBO4 degree in Industrial Engineering, ICT, or IT Management;
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Preferably more than 2 years of experience in production/ logistics environments;
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Experience with ERP, WMS, MES, or web-based inventory control systems;
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Strong affinity with IT and business processes;
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Fluent in English with basic knowledge of Dutch;
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No-nonsense attitude and a proactive mindset;
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Programming experience is a plus but not required.
You possess strong analytical skills and are able to think in processes. You easily understand systems and complex websites. For this role, we require you to work on-site, we’re looking for someone who lives in the Netherlands.
Soft Skills
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Proactive
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Persuasive
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Result-oriented
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Teamplayer
Job description
Are you an IT/ Engineering talent with a strong affinity for business processes and experience in production or logistics environments? Do you want to work in a high-tech organization where you can work with both systems and people? Then this role in our organization is perfect for you!
Do you thrive in dynamic environments where every day presents new challenges to conquer?
As a Functional Application Engineer, you are the driving force behind our online Service Center Portal and act as a key user for our ERP system. You will translate the needs of various teams and customers into functional designs for the Portal and ensure smooth system operations. You are the key link between users and technical specialists. You work on a longtime roadmap with the management and act as the connecting factor between users and technical specialists/ developers. This is pretty much a solitary and stand-alone position, you report directly to the Operations Manager Cleaning.
Your Responsibilities:
Online Portal:
- Gather requirements from Management, Operations, Sales, and customers worldwide and translate this into functional designs;
- Collaborate with external developers for maintenance and development;
- Implement and test system changes;
- Detect and resolve errors (e.g., master data and status errors);
- Create training materials and coach colleagues;
- Communicate with stakeholders and work on a long-term roadmap.
We work with a global portal and is extremely important at multiple plants. Advancements need to be followed up at management level.
ERP (Isah) Key User:
- Ensure a good fit between business processes and systems;
- Implement and test system changes;
- Identify and rectify errors;
- Assist users with [new customer] requests;
- Create and conduct training sessions;
- Work on document modifications, SOP’s and work instructions.
Your team
HQ Pack is one of the world's leading companies in the field of high-tech packaging. We clean, develop, produce, manage and distribute packaging for high-quality and fragile industrial products. Our Service Center is a unique concept where high-quality packaging is collected, cleaned and repaired. Therefore, sustainability is our top priority here. Within our Service Center, you will work together with colleagues from various countries and cultures who strive for optimal results together, which creates a dynamic and inspiring working atmosphere. We work closely together and learn from each other, with everyone being given the space to contribute ideas and contribute to process improvements. The atmosphere is informal, open and solution-oriented. We value good communication and sharing knowledge, which allows everyone to quickly feel at home and effectively contribute to our joint success.
We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Your benefits
Working at HQ Pack means being part of a strongly growing worldwide operating organization called HQ Group. Despite its strong international character and over 800 colleagues in the Netherlands, the organization is characterized by its informal character and short communication lines. Within our organization, you will get the opportunity to further develop yourself both personally and professionally. We attach great value to a collegial and pleasant working atmosphere. Naturally, we will provide you with the resources you need to perform this job well. We have our own employment conditions package and offer, collective pension, Bicycle plan, travel allowance and the possibility for 5 extra days off.
About HQ Group
HQ Group belongs to the worldwide top in the field of High-Tech packaging and tooling. We develop, clean, produce and manage the logistic flow of packaging for high-quality industrial products. Very fragile, valuable parts get the protection they need during transport all over the world. Our strength lies in the total solution. We do not only develop client-specific packaging materials, but take care of the entire process.
Procedure
Apply
Selection
Job Interview
Reference check
2nd Job Interview
Contract offer
Onboarding